Broker Enquiry

Terms and Conditions

Last Updated: August 27, 2026

These Broker Terms and Conditions ("Terms") govern your access to and use of the Broker module within the Broker Enquiry website, web application, software, and related services (collectively, the "Services"), used to onboard, manage, and track independent brokers, channel partners, and their referrals.

Broker Enquiry is operated by Broadsy Technologies Pvt. Ltd. ("Broker Enquiry", "we", "us", or "our").

By accessing, registering for, or using the Broker module, you agree to be bound by these Terms. If you do not agree with these Terms, you must not access or use the Broker module.

1. About the Broker Module

The Broker module is a feature of the Broker Enquiry platform designed to help real estate businesses, builders, developers, and sales teams onboard and manage independent brokers, channel partners, and their referred leads.

Depending on the features available under your plan, the Broker module may include:

Broker onboarding and profile management

Broker KYC and document storage

Lead and referral tracking by broker

Follow-up and site visit tracking for broker-referred leads

Commission structure setup and tracking

Broker performance reports

Broker-level user and role management

Third-party and communication integrations

We may add, modify, suspend, or discontinue features from time to time.

2. Independent Status of Brokers

Brokers onboarded or managed through this module are independent third parties engaged by the business using the platform. They are not employees, agents, partners, or representatives of Broadsy Technologies Pvt. Ltd.

Nothing in these Terms creates an employment, agency, partnership, or joint venture relationship between Broadsy Technologies Pvt. Ltd. and any broker.

The business using the platform is solely responsible for its relationship, agreements, and dealings with each broker, including verifying the broker's identity, licensing, and RERA registration where applicable.

3. Eligibility and Account Registration

You must provide accurate, complete, and current information when creating or maintaining broker accounts or profiles.

You are responsible for:

Maintaining the confidentiality of login credentials for broker accounts

Restricting unauthorized access to broker accounts

All activities performed through broker accounts

Ensuring that broker information provided is accurate and lawful

You must notify us promptly if you believe a broker account or login credentials have been accessed or used without authorization.

We reserve the right to suspend or terminate broker accounts that contain false information, are used fraudulently, or violate these Terms.

4. Subscription and Access to the Broker Module

Access to the Broker module may require a paid subscription or a separately agreed commercial arrangement.

Your access may depend on your selected subscription plan, applicable payment status, broker/user limits, feature limits, storage limits, and any additional terms agreed between you and Broker Enquiry.

We may change our plans, features, pricing, or subscription structure from time to time. Changes to existing paid subscriptions will be communicated where required or appropriate.

5. Fees and Payments

Where applicable, you agree to pay all fees associated with your selected subscription for the Broker module.

Unless otherwise agreed in writing:

Fees must be paid according to the applicable invoice or payment terms.

All applicable taxes, duties, or government charges are your responsibility.

Subscription fees may be non-refundable except where required by applicable law or expressly agreed by us.

Failure to make payment may result in suspension or termination of access to the Broker module.

Fees paid to Broker Enquiry for the platform subscription are separate from, and unrelated to, any broker commission you owe to a broker.

6. Broker Data and Your Responsibilities

You may enter, upload, import, store, or otherwise process information through the Broker module, including broker profiles, KYC documents, licensing details, referred leads, and commission records ("Broker Data").

You retain responsibility for Broker Data that you or your brokers provide or process through the module.

You represent and warrant that:

You have the necessary rights and authority to use and process the Broker Data.

You have obtained all necessary notices, permissions, and consents required by applicable law, including from the brokers themselves.

Your use of Broker Data complies with applicable privacy, data protection, and other laws.

Broker Data does not infringe the rights of any third party and does not contain unlawful, fraudulent, or prohibited content.

Broker Enquiry does not independently verify the accuracy, legality, ownership, or completeness of Broker Data, including licensing or RERA registration claims.

7. Data Ownership

As between you and Broker Enquiry, you retain your rights in the Broker Data that you submit to the platform.

You grant us the limited right to host, store, process, transmit, back up, and otherwise use Broker Data solely as reasonably necessary to provide, maintain, secure, improve, and support the Broker module.

We may use aggregated, anonymized, or de-identified information that does not reasonably identify you, your business, or an individual broker for analytics, security, product improvement, and business purposes, subject to applicable law.

8. Commission Terms and Payouts

Any commission structure, rate, or payout schedule recorded within the Broker module reflects data entered by you and/or the broker, and is provided for tracking and record-keeping purposes only.

Broker Enquiry does not process, hold, or disburse commission payments on behalf of any business or broker, and is not a party to any commission or referral agreement between you and a broker.

You are solely responsible for calculating, approving, and paying broker commissions in accordance with your own agreements with each broker.

Any dispute relating to commission amounts, payout timing, or non-payment is solely between you and the relevant broker.

9. Acceptable Use

You agree not to use the Broker module to:

Violate any applicable law or regulation

Infringe intellectual property, privacy, or other rights

Upload malicious code, viruses, or harmful software

Attempt unauthorized access to accounts, systems, or data

Interfere with the security or operation of the Services

Use the platform for fraudulent or deceptive activities, including misrepresenting a broker's licensing status

Send unlawful, unsolicited, or unauthorized communications to broker-referred leads

Collect or process personal information without appropriate authority

Impersonate a broker, business, or organization

Reverse engineer, copy, modify, or create derivative works from the Services except where permitted by applicable law

Resell, rent, lease, or provide unauthorized access to the Services

We may investigate suspected violations and suspend or terminate access where reasonably necessary.

10. Third-Party Integrations

The Broker module may allow integrations with third-party platforms, services, applications, APIs, communication tools, or payment providers.

Your use of third-party integrations is subject to the applicable third party's terms, policies, permissions, and technical requirements.

We are not responsible for the availability, operation, or changes made by third-party services, third-party outages or failures, loss of data caused by third-party systems, or the accuracy of data received from third parties.

We may modify or discontinue an integration where a third-party provider changes its service, API, permissions, or other requirements.

11. Communications with Broker-Referred Leads

Where communication features or integrations are available, you are responsible for ensuring that all messages, communications, and campaigns sent to leads referred by a broker comply with applicable laws and regulations.

You are responsible for obtaining any necessary consent or permission before sending marketing, promotional, automated, or other regulated communications to such leads.

Broker Enquiry is not responsible for messages, content, or communications created or sent by you, your team, or your brokers through the Services.

12. User Management and Access Control

You may be able to create or manage accounts for brokers, sales staff, or other authorized users within the Broker module.

You are responsible for managing access permissions appropriately, adding only authorized users, removing access when no longer required, monitoring activities performed under your account, and ensuring your users and brokers comply with these Terms.

You are responsible for activities performed by brokers and authorized users associated with your account.

13. Intellectual Property

The Broker Enquiry platform, including its software, design, branding, content, features, interfaces, documentation, trademarks, and other intellectual property, is owned by or licensed to Broadsy Technologies Pvt. Ltd. and is protected by applicable intellectual property laws.

Subject to your compliance with these Terms and applicable payment obligations, we grant you a limited, non-exclusive, non-transferable, non-sublicensable right to access and use the Broker module for your internal business purposes during the applicable subscription period.

These Terms do not transfer ownership of any Broker Enquiry intellectual property to you.

14. Customization and Development Services

If we provide custom development, implementation, integrations, modifications, or other professional services relating to the Broker module, the scope, timeline, fees, deliverables, and ownership terms may be governed by a separate proposal, quotation, statement of work, or written agreement.

Where a separate written agreement applies, its terms will govern the applicable services to the extent of any conflict with these Terms.

15. Service Availability

We aim to provide a reliable and secure Broker module. However, we do not guarantee that it will always be available, uninterrupted, error-free, or free from all security risks.

The module may be temporarily unavailable due to scheduled or emergency maintenance, software updates, infrastructure failures, internet or network issues, third-party service failures, or events beyond our reasonable control.

16. Data Backup

While we may implement reasonable data backup and recovery practices, you are encouraged to maintain appropriate backups of broker records, commission data, and related documents where necessary.

You are responsible for maintaining copies of information required for your legal, business, accounting, or operational purposes.

17. Suspension and Termination

We may suspend or terminate your access to the Broker module if you violate these Terms, required payments remain overdue, your use creates a security risk, your use may harm our systems or other users, we are required to do so by law, or we reasonably suspect fraudulent or unauthorized activity.

You may stop using the Broker module subject to your applicable subscription, payment, or contractual obligations.

Upon termination or expiry, your access to the Broker module may end. Broker Data may be retained or deleted in accordance with our applicable data retention practices, agreements, and legal obligations.

You are encouraged to request or export broker and commission data before the end of your access period where applicable.

18. Disclaimer

The Broker module is provided on an "as is" and "as available" basis, except to the extent otherwise expressly agreed in writing.

To the maximum extent permitted by applicable law, we do not guarantee that the Broker module will meet every specific business requirement, be uninterrupted or error-free, ensure successful broker referral outcomes or commission payouts, or that third-party integrations will remain continuously available.

You are responsible for determining whether the Broker module is suitable for your particular business requirements.

19. Limitation of Liability

To the maximum extent permitted by applicable law, Broker Enquiry and Broadsy Technologies Pvt. Ltd. will not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, business opportunities, goodwill, or data arising from or related to your use of the Broker module, your relationship with any broker, or any commission dispute.

Where liability cannot legally be excluded, our liability will be limited to the maximum extent permitted by applicable law.

Nothing in these Terms is intended to exclude or limit liability where such exclusion or limitation is prohibited by applicable law.

20. Indemnification

You agree to defend, indemnify, and hold harmless Broker Enquiry, Broadsy Technologies Pvt. Ltd., and their respective directors, employees, and representatives from claims, damages, liabilities, costs, and expenses arising from your use of the Broker module in violation of these Terms, your Broker Data, your relationship or agreement with any broker, your violation of applicable law, your infringement of third-party rights, or unauthorized or unlawful communications sent through your account.

21. Changes to the Broker Module and Terms

We may modify the Broker module and these Terms from time to time.

When we update these Terms, we will revise the "Last Updated" date. Where required by applicable law, we will provide additional notice of material changes.

Your continued use of the Broker module after the effective date of updated Terms constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

22. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of Ahmedabad, Gujarat, India, unless otherwise required by applicable law or agreed in a separate written agreement.

Subject to applicable law, the courts having jurisdiction over the registered office of Broadsy Technologies Pvt. Ltd. shall have jurisdiction over disputes arising from these Terms or the Broker module.

23. Auto-Renewal Policy

Broker Enquiry offers an optional Auto-Renewal feature to help users maintain uninterrupted access to their subscription.

Auto-Renewal ON: If you enable Auto-Renewal, your subscription will automatically renew at the end of the current subscription period, and the applicable subscription fee will be charged automatically using your selected payment method.

Auto-Renewal OFF: If you disable Auto-Renewal, your subscription will not renew automatically. You may continue using the service until the end of your current paid subscription period.

Manage Your Preference: You can turn Auto-Renewal ON or OFF at any time through your account's subscription or billing settings.

Payment Authorization: By enabling Auto-Renewal, you authorize Broker Enquiry and its payment service provider to process the applicable renewal payment automatically, subject to the terms of your payment method and applicable laws.

Failed Payments: If a renewal payment fails, your subscription may not renew, and access to paid features may be restricted or suspended in accordance with the applicable subscription terms.

Please ensure that Auto-Renewal is disabled before your next renewal date if you do not wish to be charged for the next subscription period. Disabling Auto-Renewal will not automatically cancel the remaining active subscription period.

Broker Enquiry will communicate any applicable changes to subscription pricing or renewal terms in accordance with applicable laws and its subscription terms.

24. Suspicious Activity Policy

Broker Enquiry is committed to maintaining the security, reliability, and integrity of its platform. Users must use the platform responsibly and in accordance with our Terms & Conditions.

24.1 Definition of Suspicious Activity

Suspicious activity includes, but is not limited to:

Unauthorized access attempts, account sharing, or attempts to access another user's account.

Unusual login patterns, repeated failed login attempts, or suspected account compromise.

Misuse of the platform, including spamming, fraudulent activities, or submitting misleading information.

Unauthorized access, collection, copying, extraction, or misuse of customer data, enquiries, or other confidential information.

Attempts to bypass subscription limits, payment controls, user restrictions, or security mechanisms.

Use of automated scripts, bots, or other tools that disrupt the platform or violate our policies.

Any activity that may compromise the security, availability, or proper functioning of Broker Enquiry.

24.2 Monitoring and Investigation

Broker Enquiry reserves the right to monitor platform activity, including login attempts, usage patterns, and system events, to detect, investigate, and prevent suspected misuse, fraud, security threats, or violations of our policies, subject to applicable laws and our Privacy Policy.

24.3 Actions in Case of Suspicious Activity

If suspicious activity is detected, Broker Enquiry may take appropriate measures, depending on the nature and severity of the activity, including:

Sending a security alert or requesting additional verification.

Temporarily restricting access to certain features or account functions.

Temporarily suspending an account while an investigation is conducted.

Suspending or terminating an account in cases of serious or repeated violations.

Blocking unauthorized access and taking reasonable steps to protect affected users and their data.

Reporting suspected illegal activities to the relevant authorities where required or permitted by law.

24.4 User Responsibilities

Users are responsible for maintaining the confidentiality of their login credentials and for all activities carried out through their accounts, subject to applicable law. Users must promptly notify Broker Enquiry if they suspect unauthorized access or any compromise of their account.

24.5 Review and Restoration of Access

Where appropriate, Broker Enquiry may review a restriction or suspension after the user provides the requested information or verification. Access may be restored if the investigation determines that the activity was legitimate and the security concern has been resolved.

24.6 No Guarantee Against All Threats

Although Broker Enquiry takes reasonable measures to protect its platform, it cannot guarantee that all suspicious, fraudulent, or unauthorized activities will always be detected or prevented.

24.7 Policy Updates

Broker Enquiry reserves the right to update this policy from time to time. Updated versions will be published on our website or communicated through other appropriate channels.

For assistance or to report suspicious activity, please contact sales@broadsytechnologies.com.

25. Contact Us

If you have any questions regarding these Broker Terms and Conditions, please contact us:

Broker Enquiry Operated by Broadsy Technologies Pvt. Ltd.

Email: sales@broadsytechnologies.com

© 2026 Broker Enquiry / Broadsy Technologies Pvt. Ltd. All rights reserved.

© 2026 Broker Enquiry — Broadsy Technologies Pvt. Ltd. All rights reserved.